Operational Assessment: Many retailers contact b2b Solutions because the desired goals are not being obtained. Everyone in the organization is working hard, but the returns are not reflective the effort put forth. b2b Solutions Operational Assessment ("OA") process is designed to help determine ways to improve results. An OA be designed to address each of the five critical success factors (strategy, facility, information systems, infrastructure and a method of operation) or just one factor. Regardless of the scope of the OA, our process normally involves three Phases. The following are illustrative of the elements of a marketing / merchandising OA: Phase 1 - Pre Visit Our knowledgeable c-store consultants: Review your operations/systems manuals Analyze existing your financial/marketing data Review your existing strategy and marketplace positioning Phase 2 - On-Site Review Two or more of our c-store consultants will: Visit your location(s) Meet with the appropriate personnel Observe and critique current practices and procedures Tour the competition in each selected location's trading area Phase 3 - Documentation b2b Solutions will provide: Analysis of the data Report of on-site findings Recommend a course of action Phase 4 – Implementation (optional) b2b Solutions will work with the you to: Develop detailed action plan and timetable Agree on roles and accountabilities Implement the plan Contact b2b Solutions to learn more about this service b2b Solutions, LLC 240 Dover Circle, Suite 101 Lake Forest, IL 60045 847-295-2418 - phone 847-295-2412 - fax sjm@b2bSolutionsLLC.com
	b2b Solutions, LLC • 240 Dover Circle, Suite 101 • Lake Forest, IL 60045 Phone: 847-295-2418 • Fax: 847-295-2412 • sjm@b2bSolutionsLLC.com