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b2 Solutions understands that c-store retailers and suppliers are looking for sources of information on the industry. Our team of c-store consultants has develop developed 100+ presentations for individuals companies and trade associations on such topics as proper hiring techniques, effective training programs, customer service, lost prevention, information technology, marketing, key category management, and store operations. While it is impossible to post all of them on our site the following are abbreviated versions of some of them. Please contact us for more information.

NOTE: The following documents are in PDF format, you may need the Adobe Acrobat Reader to view them. You can download a FREE copy from the Adobe web site.

How To Buy Like The Big Guys (PDF 851KB)

Loss Prevention Best Practices (PDF 255KB)

Customer Satisfaction, Cashier Excellence and Image (PDF 61KB)

Beer Business (PDF 62KB)

"Foodservice Are You Really Making Money?" (PDF 237KB)

Managing Key Categories (PDF 125KB)

Foodservice Beverages (PDF 546KB)

Gas Island Innovations (PDF 536KB)

Convenience Retailing: Buying Right For Improved Profits (PDF 247KB)

C vs. G Stores When Worlds Collide (PDF 65KB)

Foodservice Re-Imaging Project (PDF 692KB)

The New Fuel Marketers Who, Why & How (PDF 97KB)

Managing Your C-Store Inventory (PDF 165KB)

Canadian Retail Petroleum Awards New Entrants (PDF 430KB)

An Industry Under Siege (PDF 692KB)

Hunger Satisfaction Through Snacks (PDF 372KB)

The Changing Retail Fuel Market (PDF 910KB)

The State of the Consumer (PDF 186KB)